AKA:
*TEP
Eligibility:
No restrictions
Intake Process:
Call or visit website
Description:
Provides electric utility service to residents of Tucson and surrounding areas. Offers extended payment arrangements, budget billing, and pricing plans that offer lower electric rates during off-peak periods. Customers can call to connect or disconnect service; or report power outages, line repair issues, or downed power lines.
Hours:
Mon-Fri 7am-6pm customer service
Program Fees:
Fixed
Languages:
English, Spanish; other languages through phone interpreter service
Handicap Accessible?
Yes
Address Listings
Physical (Primary)
Confidential location
Tucson, AZ 85702
Mailing
PO Box 711
Tucson, AZ 85702-0711
Contacts
Customer Service
Primary Contact
Contact
Phone Numbers
Customer Service
(520) 623-7711
Power Lines Down
(520) 623-3451
Related Resources
Tucson Electric Power HEERO Program
Tucson Electric Power Lifeline Customer Assistance Program
Tucson Electric Power Rebates and Special Discount Program
Date of Official Change:
October 1, 2023
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