Lifeline Telephone and Internet Discount Program
Address
Nationwide Confidential location
Phoenix, AZ 85002-3600
(800) 234-9473
AKA:
Telephone Discount Program; Cell Phone Discount Program; *Obama Phones Program; Cricket; Safelink
Eligibility:
Those who receive public assistance or have income at or below 135% of Federal Poverty Guidelines; one discount per household; Qualifying for state or federal programs like SSI, FPHA, SNAP food stamps and Medicaid automatically qualifies a person for Lifeline
Intake Process:
Visit website to apply online or download application; call or email for assistance. To find companies near you, visit https://cnm.universalservice.org/ and enter your zip code. It is recommended that individuals apply for the Lifeline program first, and, after qualifying, choose a phone or internet company near them that offers the Lifeline benefit and sign up for service with them. They can also ask their current company (if they have one) to apply their Lifeline benefit to a service that they are already getting (if the company offers the Lifeline benefit).
Geographies Served
Serves All Areas
Description:
Provides a monthly discount on the basic service of telephone or internet service for households on low income. This may include the cell phone, activation, limited minutes, limited data, and internet; discount may cover entire cost of basic service.
Hours:
24-hours website; daily 9am-9pm Eastern Time support center
Program Fees:
None
Languages:
English, Spanish
Handicap Accessible?
Yes
Address Listings
Physical (Primary)
Nationwide Confidential location
Phoenix, AZ 85002-3600
Mailing
PO Box 9100
Wilkes Barre, PA 18773-9100
Contacts
Information
Phone Numbers
Toll-Free Support Center
(800) 234-9473
http://www.lifelinesupport.org
Related Resource
Date of Official Change:
October 6, 2023
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