Office of Human Rights SMI Special Assistance
Address
801 E Jefferson St
Phoenix, AZ 85034-2217
(602) 364-4585
http://azahcccs.gov/members/alreadycovered/rightsandresponsibilities/grievanceandappeals.html
Eligibility:
AHCCCS members designated SMI. Any person, age 18 or older, his or her guardian, or designated representative, may file an appeal related to services applied for, or services the person is receiving. The request may be verbal or written and must be initiated no later than one year after the date of the alleged rights violation or condition requiring investigation. Forms for filing are available at AHCCCS, the Arizona State Hospital, the T/RBHAs, case management sites and at all provider sites.
Intake Process:
Call, Write
Description:
Provides a way to submit an SMI grievance or request an investigation alleging that a rights violation or a condition requiring investigation has occurred or currently exists.
Hours:
Mon-Fri 8am-5pm
Program Fees:
None
Languages:
English, Spanish, Tohono O'odham
Handicap Accessible?
Yes
Address Listings
Mailing
801 E Jefferson St
Mail Drop 4100
Phoenix, AZ 85034-2217
Physical (Primary)
801 E Jefferson St
Phoenix, AZ 85034-2217
Phone Numbers
Main
(602) 364-4585
Toll-Free
(800) 421-2124
http://azahcccs.gov/members/alreadycovered/rightsandresponsibilities/grievanceandappeals.html
Related Resource
Date of Official Change:
January 1, 2024
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