Hotline For Air Travelers With Disabilities
Address
1200 New Jersey Ave SE
Washington, DC 20590-0001
(800) 778-4838
http://www.transportation.gov/airconsumer/toll-free-hotline-air-travelers-disabilities
AKA:
Aviation Consumer Protection Division
Eligibility:
No restrictions
Intake Process:
Call or visit website
Description:
Provides information about the rights of air travelers with disabilities. Includes information on seating accommodations, traveling with service animals, enplaning, deplaning, connecting assistance, and the stowage of personal equipment. Also accepts complaints from people who experience disability-related air travel service problems.
Hours:
Mon-Fri 9am-5pm Eastern Time
Program Fees:
None
Languages:
English, Spanish
Handicap Accessible?
Yes
Address Listings
Physical (Primary)
1200 New Jersey Ave SE
Washington, DC 20590-0001
Mailing
1200 New Jersey Ave SE
Washington, DC 20590-0001
Phone Numbers
Toll-Free
(800) 778-4838
http://www.transportation.gov/airconsumer/toll-free-hotline-air-travelers-disabilities
Related Resource
Date of Official Change:
December 1, 2023
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