Office of Human Rights SMI Special Assistance

Eligibility:

AHCCCS members designated SMI. Any person, age 18 or older, his or her guardian, or designated representative, may file an appeal related to services applied for, or services the person is receiving. The request may be verbal or written and must be initiated no later than one year after the date of the alleged rights violation or condition requiring investigation. Forms for filing are available at AHCCCS, the Arizona State Hospital, the T/RBHAs, case management sites and at all provider sites.

Intake Process:

Call, Write

Description:

Provides a way to submit an SMI grievance or request an investigation alleging that a rights violation or a condition requiring investigation has occurred or currently exists.

Hours:

Mon-Fri 8am-5pm

Program Fees:

None

Languages:

English, Spanish, Tohono O'odham

Handicap Accessible?

Yes

Address Listings

Phone Numbers

http://azahcccs.gov/members/alreadycovered/rightsandresponsibilities/grievanceandappeals.html

Related Resource

Date of Official Change:

January 1, 2024