USCIS Customer Service Contact Center
Address
111 Massachusetts Ave NW
Washington, DC 20529-2260
(800) 375-5283
AKA:
Immigration Customer Service Contact Center
Eligibility:
No restrictions
Intake Process:
Call for appointment. Call or visit website for information and check case status.
Description:
Provides information about becoming a US citizen and schedules local appointments. Includes information on the application process for citizenship through naturalization, permanent residency (green card), humanitarian programs such as asylum and refugee status, family and employment related immigration, international adoption, and foreign student authorization. Website offers instructions, forms, fact sheets, and videos.
Hours:
Mon-Fri 8am-8pm Eastern Time by phone; 24-hours website
Program Fees:
None for information or forms
Languages:
English, Spanish
Handicap Accessible?
Yes
Address Listings
Physical (Primary)
111 Massachusetts Ave NW
Washington, DC 20529-2260
Mailing
111 Massachusetts Ave NW
Washington, DC 20529-2260
Phone Numbers
Toll-Free
(800) 375-5283
Toll-Free Military Helpline: 877-CIS-4MIL
(877) 247-4645
Toll-Free TTY
(800) 767-1833
http://www.uscis.gov/contactcenter
Related Resource
Date of Official Change:
December 1, 2023
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