The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Inmate Support Services
Correctional Ombudsman Programs
Programs that are designed to protect the rights of inmates and staff, ensure safe and humane conditions and help to expose and reduce unlawful deficiencies in juvenile and/or adult correctional facilities. Ombudsman programs can serve a variety of functions including monitoring facilities and conditions, investigating complaints, reporting their findings, providing recommendations for improvements, educating the community, and, if necessary, bringing litigation. Investigating complaints includes talking to residents and witnesses, reviewing records and files, and visiting sites mentioned in complaints. The complaints can range from allegations of physical abuse and inadequate conditions to a simple lack of communication between residents and staff.
Inmate Social Service Programs
Programs that provide any of a variety of social services for individuals who are incarcerated in a correctional facility including personal and family counseling, information about and referrals to community services and connections to other supportive services offered by the institution. Inmate social services may provided by correctional facility staff or by community-based organizations that have a contractual relationship with the correctional system.
Programs that recruit and train people, usually volunteers, who are interested in providing support and friendship through regular personal visits to individuals who are incarcerated in a correctional facility.
Offender/Family Parole Related Services
Programs that provide opportunities for the offenders' families to meet with a parole hearing officer to express their views about their family member's upcoming parole. Generally, this is an opportunity for the family to speak out on the offender's behalf. The hearing officer will also answer questions about and explain the parole hearing process to the family.
Programs that provide assistance for people who want to identify the correctional facility in which a particular offender is incarcerated.